MCK Sub Club Cancellation Policy

💚 MCK Sub Club Cancellation Policy

 

If you ever decide to cancel your MCK Sub Club subscription (we’ll be sad to see you go!), it’s super easy.

  1. Click any green “Manage My MCK Sub Club” button in our emails.
  2. Choose More Actions (in blue) → Cancel and follow the steps.
  3. Or log into your store account anytime and cancel from there.

No awkward forms, no hidden hoops.

As all the eBooks & video are instant downloads - we. do NOT OFFER refunds BUT 

You’ll keep every download and bonus you’ve already received. 💚

The official details

1) Subscription & Access

By joining the MCK Sub Club, you agree to a recurring subscription (monthly unless otherwise stated) that provides instant access to digital downloads, bonus giveaways, and other member benefits.

2) Cancellation

You may cancel at any time using the GREEN  Manage My MCK Sub Club button- link in your emails which send you to your account page - then on the top right hand side - SELECT the More Actions tab - then CANCEL and follow instructions.  Cancellation takes effect at the end of your current billing period. You won’t be billed again and you’ll retain access until the period ends AND KEEP FORVER all your previous content.

3) No Refunds for Digital Content

Because you receive immediate access to digital materials, all sales are final once payment is processed. Refunds are not offered for digital subscriptions.

4) Keep What You’ve Earned

After cancellation, you keep all digital downloads and bonus giveaways you’ve already received (including 3-, 6-, or 12-month gifts), under the licence terms below.

5) Changes to Benefits or Pricing

MCK Sub Club may modify features, benefits, giveaways, or pricing over time. If pricing increases for existing members, we’ll notify you in advance so you can cancel before the change takes effect. (We have to put this BUT I have NO INTENTION of raising the price) 

6) Licence & Usage Rights

Downloads are provided under a non-exclusive, non-transferable licence for personal, non-commercial use. Re-selling, redistributing, or sharing the files is not permitted.

7) Faulty Files or Technical Issues

If a file is corrupted or doesn’t match its description, contact us info(at) mycousinkate (dot) com and we’ll repair or replace it promptly.

8) Solo Creator Note

MCK Sub Club is a one-person creative venture. If unforeseen issues require pausing or ending memberships, we’ll communicate promptly and may offer a pro-rata credit or alternate benefit for any unused portion of the current period.

9) Contact

Questions or cancellation help?

PLEASE read the FAQs below or if help with downloads or managing your account (updating credit card numbers - pausing subscription etc) copy n paste this below in your browser  https://mycousinkate.com/pages/how-to-download-your-content-from-my-cousin-kate-sub-club

The above web address will give you directions on downloading and managing your account.

ONLY email with emergencies PLEASE - as I am a one person operation with a day job and most answers can be found above or by Googling your question about downloading there- thanks for your understanding - Simon 

Email info(at) mycousinkate (dot) com .

Thank you for supporting independent children’s storytelling. 💛

💡 MCK Sub Club FAQs

1. How do I cancel my subscription?

It’s easy! Just click any green “Manage My MCK Sub Club” button in our emails, choose - this will send you to your account page - on the top right hand side ----More Actions → Cancel, and follow the instructions. You can also log into your account anytime to cancel directly.

2. Do I get a refund when I cancel?

Because MCK Sub Club delivers instant digital content, we don’t offer refunds after payment is processed. You’ll still keep everything you’ve already received.

3. Will I keep my bonus gifts?

Yes! You keep all downloads and bonus giveaways (like the 3-, 6-, and 12-month rewards) even after you cancel. They’re yours to enjoy forever.

4. Can I re-join later?

Absolutely! You can re-subscribe anytime and pick up right where you left off. We’ll keep adding new eBooks, videos, and surprises each month.

5. Who do I contact for help?

If you need a hand with your subscription,

email us at info(at) mycousinkate (dot) com

  

We’ll reply as soon as possible - PLEASE bear in mind - I'm presently a single person operation with a day job - so might take a wee while!